سياسة الاسترجاع و الاستبدال

Replacement policy: No replacement or refund for any digital product or courses or services. The consumer is not entitled to replace the product in the following cases: - If the product consists of services or design publications or digital books or training courses or websites and others that are considered publications. - If the contract involves purchasing software download products via the internet. Refund policy: The consumer is not entitled to a refund in the following cases: - If the product was manufactured based on the consumer's request or according to specified specifications. - If the product consists of videos or discs or CDs or software that have been used. - If the product consists of newspapers or magazines or publications or books or others that are considered publications. - If a defect appears in the product due to poor handling by the consumer. - If the contract involves purchasing software download products via the internet.